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Recap and downloads PANTOUR Brussels Conference: From Skills Intelligence to action for Europe’s Tourism Workforce

On 24 February 2026, we hosted the final PANTOUR conference at ETOA’s Brussels headquarters, bringing together industry leaders, educators, policy makers and sector associations to reflect on four years of research, innovation and collaboration. The event marked not only the culmination of an EU-funded project, but the presentation of a practical framework to address Europe’s tourism skills needs over the next decade.READ MORE

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From Dilemma to Synergy: The Future of Skills in Greek Tourism & Hospitality

On Friday, February 27th, the iTED Research Lab of the Department of Tourism Economics and Management of the University of the Aegean, within the framework of the 2nd INTOCUS INTERNATIONAL CONFERENCE, organized the National PANTOUR Conference 2026, a pivotal event bringing together representatives from the industry, the government, and the academic community. The main goal of the event was to explore the contemporary challenges and future needs regarding skills in the broader tourism ecosystem, with a special focus on the Greek context. This blog includes key insights and conclusions from the Greek National PANTOUR Conference

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Finland’s national event: the changing landscape of tourism | Exploring future skills, work and opportunities

On 20 January 2026, tourism professionals, educators, students and industry stakeholders gathered both online and at the SAMK Pori Campus for the seminar The Changing Landscape of Tourism: Operating Environment, Job Roles and Skills. Organised as part of the EU-funded PANTOUR project, the event brought together 109 participants to discuss how the tourism and hospitality sector is evolving and what kinds of skills, attitudes and competencies will be needed in the coming years.

The seminar focused on one central question: what will tourism work look like in the next 5–10 years? Through expert presentations and open discussion, the event highlighted how rapidly changing operating environments, new technologies, sustainability demands and shifting customer expectations are reshaping the industry.

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How to work on skills and capacity building from a national perspective: a best practice from Portugal

National and Regional Skills Partnerships (NRSPs) are collaborative platforms designed to bring together the full tourism ecosystem, education providers, industry representatives, public authorities and social partners around a shared mission: aligning skills development with the real and evolving needs of the sector. Emerging from the work of the Next Tourism Generation Alliance and strengthened through the European Commission’s Pact for Skills in tourism, NRSPs have become a practical mechanism to translate European ambition into national and regional action. Through projects such as PANTOUR, they build continuity, reuse proven methodologies, and foster structured cooperation between stakeholders who shape the future of tourism skills.READ MORE

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