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Accessibility in Tourism: challenges and opportunities

Globally the WHO estimates that 15% of the population has some kind of need for accessibility assistance. For these people, accessible space is essential to be able to carry out daily activities including their leisure time. Also, many people have some temporary difficulty such as pregnant women, recovering from an accident, children, etc. The progressive ageing of the population associated with a longer life expectancy in developed countries also is causing an increase in the number of people with reduced mobility.READ MORE

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A skills-led approach to a successful reopening

What stands out during the Covid-19 health crisis is the importance of skilling employees effectively and with purpose. It underpins many emerging business recovery plans and is crucial to creating a more resilient and agile tourism industry, better positioned to cope with the unexpected. Skilling a workforce, whether furloughed or active, has supported both business and employees because looking after its people will be rewarded by customer loyalty and will attract the best and brightest future talent.READ MORE

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Learning in lock-down: online tourism education for teachers and students

It has been over three months since Covid-19 hit Europe and forced many countries to lock themselves down: large groups were not allowed anymore, #stayhome became the new normal and public transport and the streets have never been so empty. The tourism industry has been affected by many natural disasters, as well as political and economic turmoil, but when the whole world locked down due to the Coronavirus, many challenges were faced by European destinationsREAD MORE

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Robots and digitals skills in post-pandemic tourism

COVID-19 as a driver of robotisation in tourism and hospitality

The COVID-19 pandemic put serious pressure on tourism and hospitality (TH) companies. Hotels, restaurants, travel agencies, visitor attractions, sports facilities, event centres and other companies had to close their premises for several weeks as part of government measures to curb the spread of the virus. Their financial resources were depleted and some went into default.

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