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BEST PRACTICE in skills development: TOP Rent-a-car, Bulgaria

In today’s rapidly evolving tourism industry, developing a strategic approach on skills development within organisations is crucial for a futureproof sector and workforce to remain competitive and responsive to changing market demands. In this series of best practices we highlight key areas of skills development necessary for the digital and sustainable transformation and inclusive tourism growth. We discuss best practices that have been carefully selected in the PANTOUR project countries to get inspired. In this blog, we focus on TOP Rent-a-Car. Top Rent-a-Car is the leading national car rental company in Bulgaria. They operate the largest fleet in the country, which currently consists of over 2000 cars (90% of them are brand new), and offer national coverage of the service through more than 13 offices in the country.

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Best Practice: Enhancing environmental awareness in tourism and hospitality with gamified online sustainable training

Awareness regarding biodiversity, climate change mitigation and solutions for the decarbonisation of the economy are also critical in the tourism sector today. The growing discussion of responsible tourism and the UN Goals for Sustainable Development shows the importance of implementing actions to address sustainable development in tourist destinations. For this to happen, everyone in the industry must work together to develop and implement best practices, balancing the local needs of the population and promoting a responsible tourism strategy. Integrating new practices does not happen overnight; it also demands time, training, resources, effort, and commitment.

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Highlights at VIMOSZ: EU Projects and Domestic Initiatives

After the quieter summer months, autumn has brought a flurry of events for us. The vibrant season has given us the opportunity to actively participate in various activities, and we are happy to share the highlights of our efforts. While our previous article focused on our green skills projects (WASTELESS, Plan’Eat and TOURBAN), sustainability and socio-economic issues, now we would like to concentrate on the social skills. We focused on two key areas: Firstly, our commitment to promoting ongoing EU projects has taken us to several events. Secondly, we have been involved in domestic discussions, particularly concerning skills development in the dynamic field of tourism.

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The current role of sociological research in tourism planning and skilling

Sociology of tourism studies the relationships, roles and motivations of tourists and the ongoing exchanges between tourists, institutions and host communities. It helps us to understand the social and cultural dimensions of tourism, the impact of tourism on people and places, and the potential of tourism as a tool for social and economic development and social justice.

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