Blog - NTG
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NTG desk research: Digital, Green and Social Skills in Tourism

According to the World Economic Forum we are today witnessing the beginnings of the Fourth Industrial Revolution. Developments in previously separate areas such as cloud computing, artificial intelligence (AI), robotics, 3D printing, and blockchain technology are now joining forces and amplifying one another. The impact of this will be visible in the coming years and affect European societies, industries, jobs, and amounts of free time. These changes will not only pose threats to the tourism industry but also open up new opportunities for which the Next Tourism Generation (NTG) needs to prepare the next generation of entrepreneurs, educators, and workers in tourism.

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Accessible tourism experiences

A meeting with Dr. Vicky Richards: Accessible Tourism

Dr. Vicky Richards, Programme Director for Undergraduate Tourism Programmes and Lecturer in Tourism, Hospitality and Events (THE) at Cardiff Metropolitan University teaches a 10-credit score module concentrating on social inclusion. Vicky has a wealth of experience and knowledge and has worked in disability services for 20 years within the third sector. From a tourism and hospitality point of view, she believes that the industry, such as hotels and restaurants, can easily begin to break down the barriers for people with disabilities and accessible tourism experiences. Next Tourism Generation (NTG) also aims to bring the attention to accessibility for all in tourism. In this blog, Heini Jones, the Communications Officer from the Wales NTG project, interviews Vicky about social inclusion and the importance within the industry sub-sectors.

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Sustainability in City of Orlando

Interview with Chris Castro, Director of Sustainability at City of Orlando

On behalf of JlagEurope Silvia Barbone, project leader of NTG, had an interview with Chris Castro about sustainability and smart tourism. His insights are of importance for the Blueprint strategy for Sectoral Skills Development to respond to the fast-changing and increasing skills gaps in digital, green and social skills that Next Tourism Generation (NTG) is working on currently.READ MORE

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The importance of digital workers, beyond technology

Changes in society and in tourism carry workforce to adapt their skills to better find a “marriage” between what clients demand and what we can offer them. From this point, CEHAT has been investigating what the industry should offer to society in order to accomplish one of the missions of the Next Tourism Generation (NTG): improving the qualification of the workforce.

 

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