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Introducing the Tourism Skills Lab: a Q&A with the development team within PANTOUR

Meet the platform rewiring tourism skills. Most sectors still hire based on job titles, but the future belongs to sectors that hire based on skills. That is exactly why the Tourism Skills Lab was created and further developed under the umbrella of the PANTOUR consortium. The Tourism Skills Lab is  digital platform designed to help students, job seekers, tourism businesses, and training institutions better understand: which skills are needed, where the gaps are, and how to close them. We sat down with Klaus Ehrlich, who leads the platform’s development within PANTOUR, to discuss the vision, functionalities, and future potential of a platform that is truly one of a kind.READ MORE

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Skills in Diversity, Equity, and Inclusion (EDI) in Tourism: The current landscape and future priorities in Portugal 

What does it really take to build a tourism workplace where everyone feels valued, respected, and empowered to contribute? PANTOUR’s latest research from Portugal offers a data-driven answer and a roadmap for the sector. Skills related to Diversity, Equity, and Inclusion (EDI) have become increasingly relevant in the tourism and hospitality sectors in Portugal. As workplaces evolve, organisations recognise that equitable and inclusive environments not only enhance employee well-being but also strengthen service quality and industry competitiveness. 

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Emerging job profiles: preparing tourism and hospitality for the future 

Tourism and hospitality are going through major changes. Digitalisation, sustainability goals and unexpected crises are reshaping how organisations operate and what skills they need. To respond to these challenges, the PANTOUR project proposes 11 new job profiles that reflect how roles in tourism are already evolving and what competences will be essential in the future. Within this work, VIMOSZ contributed to shaping profiles that are both realistic and applicable for the sector. 

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Bridging the skills gap in European tourism: The PANTOUR training programmes journey

What does it take to build a future-proof tourism workforce? PANTOUR has spent four years finding out and the answer is a flexible, research-driven training system designed to grow with the industry. As the global travel landscape evolves, the European tourism industry is at a critical crossroads. To remain competitive, the sector must combine strong destination appeal with digital innovation and ecological responsibility. To support this shift, the PANTOUR consortium has developed a comprehensive set of training programmes that are practical, modular, and built on real industry data. READ MORE

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