-1
archive,category,category-social-skills,category-318,wp-theme-stockholm,wp-child-theme-stockholm-child,stockholm-core-2.4,tribe-no-js,select-child-theme-ver-1.1.2,select-theme-ver-9.14.4,ajax_fade,page_not_loaded,,qode_menu_,wpb-js-composer js-comp-ver-8.7.2,vc_responsive
PANTOUR / Blog  / Social skills
April 12, 2026

Emerging job profiles: preparing tourism for the future 

Tourism and hospitality are going through major changes. Digitalisation, sustainability goals and unexpected crises are reshaping how organisations operate and what skills they need. To respond to these challenges, the PANTOUR project proposes 11 new job profiles that reflect how roles in tourism are already evolving and what competences will be essential in the future. Within this work, VIMOSZ contributed to shaping profiles that are both realistic and applicable for the sector. 

READ MORE

April 2, 2026

Bridging the skills gap in European tourism: The PANTOUR training programmes journey

What does it take to build a future-proof tourism workforce? PANTOUR has spent four years finding out and the answer is a flexible, research-driven training system designed to grow with the industry. As the global travel landscape evolves, the European tourism industry is at a critical crossroads. To remain competitive, the sector must combine strong destination appeal with digital innovation and ecological responsibility. To support this shift, the PANTOUR consortium has developed a comprehensive set of training programmes that are practical, modular, and built on real industry data. READ MORE

March 26, 2026

Webinar Recap: Key insights on Sector Intelligence and Tourism & Hospitality skills that matter

The future of tourism is not waiting and neither are the skills it demands. Across Europe, the sector is navigating a complex mix of digital acceleration, sustainability pressures, and shifting workforce dynamics. The challenge? Moving from intuition to insight, and from insight to action. In this webinar, leading voices from academia and industry unpacked what that really means in practice. From skills intelligence systems to on-the-ground hospitality experiences, each session offered a different lens on one shared question: are we building a workforce that’s ready for what’s next?

READ MORE

January 5, 2026

Piloting of the Sustainable Resources Management programme at Technological University Dublin

The Sustainable Resources Management programme, created under the PANTOUR research project, was piloted at Technological University Dublin on November 13th. The one-hour session took place at Ballymaguire Restaurant in the Central Quad campus, as part of the induction for 1st year students in the Bakery programme of the School of Culinary Arts and Food Technology. With a total of 28 student participants, the workshop was led by lecturers Sheona Foley and Shannon Dickson with the participation of the researchers Fernanda Rabelo and Fernanda Vergara, and support from the project investigator in Ireland and Head of School of Culinary Arts and Food Technology, Denise O’Leary.READ MORE

September 9, 2025

Best Practices for fostering social inclusion: strengthening communities through participative empowerment and promoting inclusive opportunities

Tourism and hospitality industries have been historically associated with driving local development and growth in European destinations, from the development of a diverse range of tourism activities in destinations such as commerce, tours, food and family-owned accommodation, to large-scale hotels and cruise ship employment. However, tourism development and its impact on local communities has been a topic of relevant debate in recent years. With ongoing discussion about the long-term viability of tourism activities in destinations, and its impacts on its residents, it is crucial to acknowledge how increased concerns from local communities is driving a shift towards more sustainable and responsible tourism practices. Understanding who is involved in decision-making when it comes to tourism planning, what are the benefits and shortcomings of developing tourism activities for local communities, and how tourism can positively impact communities, gives us insights on how to move towards adopting a more sustainable approach to tourism and community development.

READ MORE

July 4, 2024

Advancing sustainable vocational training in Europe trough Pantour

As active members of the PANTOUR project, Gestlabor had the opportunity to participate in the Peer Learning Activity (PLA) “European Vocational Core Profiles – Towards a Sustainable Model of Joint Vocational Content” organised by the European Commission on 21-22 May 2024. This online event brought together experts and stakeholders in vocational education and training (VET) to discuss innovative approaches and challenges in the development of joint training content across Europe.

READ MORE

November 30, 2023

The current role of sociological research in tourism planning and skilling

Sociology of tourism studies the relationships, roles and motivations of tourists and the ongoing exchanges between tourists, institutions and host communities. It helps us to understand the social and cultural dimensions of tourism, the impact of tourism on people and places, and the potential of tourism as a tool for social and economic development and social justice.

READ MORE

July 25, 2023

The importance of social and cross-cultural skills for tourism and hospitality

Social and cross-cultural skills, often called ‘soft skills’, are among the skills seen as most important for the tourism and hospitality workforce (Wilks & Hemsworth 2011, Sisson & Adams 2013, Weber et al 2009). These skills are highly appreciated by employers in the sector and are also transferable skills that could be easily adapted to different working environments. With the growth of AI and emerging discussions about the displacement of the workforce, social skills are regaining importance with the recognition that many workers in the future will need more complex problem-solving, adaptability and creativity skills. But how can we define these skills?

READ MORE

March 21, 2023

Innovating and renewing Skills Intelligence | Recap 1st Pantour webinar

Fast developments in society and the tourism sector led to a new landscape for companies and workers in the industry. Also, due to the pandemic, many jobs in the sector have changed rapidly and new ones have emerged. At the start of the PANTOUR project, a thorough secondary data analysis has been done on current and future skills needs for the tourism industry. Existing data have been analysed, on global and European industry reports, EU policy documents, consultancy papers, and academic research. This has rendered a broad understanding of the status of skills in the tourism industry and what is needed for the future. In this blog, we will share some first insights from these analyses.

READ MORE