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PANTOUR / Blog  / Digital skills
April 12, 2026

Emerging job profiles: preparing tourism for the future 

Tourism and hospitality are going through major changes. Digitalisation, sustainability goals and unexpected crises are reshaping how organisations operate and what skills they need. To respond to these challenges, the PANTOUR project proposes 11 new job profiles that reflect how roles in tourism are already evolving and what competences will be essential in the future. Within this work, VIMOSZ contributed to shaping profiles that are both realistic and applicable for the sector. 

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April 2, 2026

Bridging the skills gap in European tourism: The PANTOUR training programmes journey

What does it take to build a future-proof tourism workforce? PANTOUR has spent four years finding out and the answer is a flexible, research-driven training system designed to grow with the industry. As the global travel landscape evolves, the European tourism industry is at a critical crossroads. To remain competitive, the sector must combine strong destination appeal with digital innovation and ecological responsibility. To support this shift, the PANTOUR consortium has developed a comprehensive set of training programmes that are practical, modular, and built on real industry data. READ MORE

March 26, 2026

Webinar Recap: Key insights on Sector Intelligence and Tourism & Hospitality skills that matter

The future of tourism is not waiting and neither are the skills it demands. Across Europe, the sector is navigating a complex mix of digital acceleration, sustainability pressures, and shifting workforce dynamics. The challenge? Moving from intuition to insight, and from insight to action. In this webinar, leading voices from academia and industry unpacked what that really means in practice. From skills intelligence systems to on-the-ground hospitality experiences, each session offered a different lens on one shared question: are we building a workforce that’s ready for what’s next?

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January 5, 2026

Piloting of the Sustainable Resources Management programme at Technological University Dublin

The Sustainable Resources Management programme, created under the PANTOUR research project, was piloted at Technological University Dublin on November 13th. The one-hour session took place at Ballymaguire Restaurant in the Central Quad campus, as part of the induction for 1st year students in the Bakery programme of the School of Culinary Arts and Food Technology. With a total of 28 student participants, the workshop was led by lecturers Sheona Foley and Shannon Dickson with the participation of the researchers Fernanda Rabelo and Fernanda Vergara, and support from the project investigator in Ireland and Head of School of Culinary Arts and Food Technology, Denise O’Leary.READ MORE

September 9, 2025

Best Practices for fostering social inclusion: strengthening communities through participative empowerment and promoting inclusive opportunities

Tourism and hospitality industries have been historically associated with driving local development and growth in European destinations, from the development of a diverse range of tourism activities in destinations such as commerce, tours, food and family-owned accommodation, to large-scale hotels and cruise ship employment. However, tourism development and its impact on local communities has been a topic of relevant debate in recent years. With ongoing discussion about the long-term viability of tourism activities in destinations, and its impacts on its residents, it is crucial to acknowledge how increased concerns from local communities is driving a shift towards more sustainable and responsible tourism practices. Understanding who is involved in decision-making when it comes to tourism planning, what are the benefits and shortcomings of developing tourism activities for local communities, and how tourism can positively impact communities, gives us insights on how to move towards adopting a more sustainable approach to tourism and community development.

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July 4, 2024

Advancing sustainable vocational training in Europe trough Pantour

As active members of the PANTOUR project, Gestlabor had the opportunity to participate in the Peer Learning Activity (PLA) “European Vocational Core Profiles – Towards a Sustainable Model of Joint Vocational Content” organised by the European Commission on 21-22 May 2024. This online event brought together experts and stakeholders in vocational education and training (VET) to discuss innovative approaches and challenges in the development of joint training content across Europe.

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March 21, 2023

Innovating and renewing Skills Intelligence | Recap 1st Pantour webinar

Fast developments in society and the tourism sector led to a new landscape for companies and workers in the industry. Also, due to the pandemic, many jobs in the sector have changed rapidly and new ones have emerged. At the start of the PANTOUR project, a thorough secondary data analysis has been done on current and future skills needs for the tourism industry. Existing data have been analysed, on global and European industry reports, EU policy documents, consultancy papers, and academic research. This has rendered a broad understanding of the status of skills in the tourism industry and what is needed for the future. In this blog, we will share some first insights from these analyses.

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May 10, 2022

NTG Final Conference: The transition of green, digital and social skills development

On the 9th of June, the NTG Alliance hosts the final online conference ‘The Next Tourism Generation: The transition of green, digital and social skills development’. This conference will be divided into four main modules; collaborative framework on skills development and the NTG Blueprint, innovation in Education, Skills Training, and curriculum development, assessing skills gaps and future skills needs in tourism and the road ahead on skills in tourism – Pact for Skills and PANTOUR. 

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March 30, 2022

First meeting of National Skills Group (NSG) Italy dedicated to the tourism sector

Launched by the European “Next Tourism Generation Alliance” (NTGA)  project, the ‘National Skills Group (NSG) Italy’, whose aim is to implement the European strategy on skills in tourism, held its first meeting on March 2nd.

The round-table session saw the participation of Chambers of commerce, Regional Unions of Chambers of commerce, Universities, Research Institutes and various Trade and Sector Associations which signed a Memorandum of Understanding (MoU), an agreement protocol aimed at the development and sharing of knowledge, training facilities and methods with a view to facilitating tourism and relative sector supply chains in the transition towards the skills of the future. Delegates from the Lombardy and Piedmont Regions were also present.

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