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PANTOUR / News
November 22, 2024

Save the date: webinar 16 January 2025

Thursday 16 January 2024

16:00 – 17:30 am CET

Online: Livestream 

 

 

Save the Date! You are invited for the first PANTOUR webinar of 2025

 

Tourism is at the heart of today’s social, sustainable and technological transformations, bringing both challenges and opportunities for tourism businesses. To thrive in this dynamic landscape, the tourism and hospitality sector requires new and evolving skills to remain competitive and forward-thinking. For this webinar we selected a serie of three European best practices that on a daily base, highlight key areas of skills development necessary for the digital and sustainable transformation and inclusive tourism growth.

Within the framework of the PANTOUR project, we are also excited to present the Sectoral Skills Intelligence Monitor —a cutting-edge tool designed to map current and future skill needs. This innovative resource empowers the workforce, keeps companies competitive, and supports education and training providers in delivering relevant, future-ready modules.

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November 21, 2024

The European Tourism Forum invited PANTOUR on stage to discuss the future of work and skills

Ongoing skills initiative to tackle staff shortages was the topic of the panel discussion last week, held in Budapest, Hungary, during the European Tourism Forum. The highest-level tourism trade event was held in collaboration with the Hungarian Council Presidency of the council of the European Union. PANTOUR colleagues Corné Dijkmans from Breda University of Applied Sciences and Klaus Ehrlich from Ruraltour attended the panel discussion to share insights.

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October 21, 2024

PANTOUR celebrated during Erasmus Days 2024

The #ErasmusDays are an international celebration of the Erasmus+ programme, that took place from 14 to 19 October 2024. During these days, events are organised that celebrate the projects and opportunities proposed by Erasmus+. Open to students, teachers, trainers, professionals, and all citizens, the #ErasmusDays promote the numerous benefits that result from the programme. Throughout the week, both digital and physical events will take place, ranging from seminars, multilingual sessions, photo exhibitions, and conferences, to social media challenges, offering a unique chance to connect with people from diverse backgrounds and learn about different cultures. This year, PANTOUR was celebrated in The Netherlands, at Breda University of Applied Sciences.

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September 23, 2024

PANTOUR consortium in Chios, Greece

Surrounded by the beautiful scenery of Chios island – Greece, the PANTOUR consortium gathered mid-way through the project to discuss the progress and follow up actions, key activities, deliverables and milestones.
Our work achieved some milestones in the past months providing fresh data on current skills gaps and future skills needs but exciting next steps are on the horizon. We are currently working on a revamped Tourism Skills Lab – an interactive skills tool to assess skills for individuals, SME’s and training institutions.
We will soon deliver updated training materials on digital, green and social skills and contains a set of resources with guidance notes on how they can be used by educational establishments, training providers, employers, government departments, and individuals to review the requirements of jobs and functional areas within the hospitality and tourism sector. A handbook for EDI practices will be delivered, 10+ new occupational profiles will be introduced and explained, and interesting activities will continue to happen within the National and Regional Skills Partnerships to ensure continuation of our work so far.
July 5, 2024

Launch: Sectoral Tourism Skills Intelligence Monitoring System

Just Launched: The PANTOUR Sectoral Skills Intelligence Monitor (SSIM).

 

The SSIM consists of a toolkit for collecting and analysing data to assess skills and address skills gaps on the level of the tourism and hospitality sector. The SSIM for the tourism sector is designed to identify current and future workforce skills in order to enable evidence-based decision-making around workforce strategies required to achieve sustained organisational performance and to build a capable workforce. Workforce skills, in the broadest sense, are the capabilities, competencies, qualities, talents, and knowledge that enable people to perform successfully in the labour market.

Read more and download the guide on how to set-up Skills Monitoring in Tourism.

 

July 1, 2024

PANTOUR at CBTS and annual ATLAS Conference

From the 24th until the 28th of June, Breda University of Applied Sciences hosted two major global events. The Consumer Behaviour in Tourism Symposium  discussed the topic of Tourism Transformation and more Sustainable Behaviour. The annual ATLAS Conference was centred around Leisure and Tourism in 2030: Navigating the Future. During both events, several PANTOUR colleagues received the stage to present and discuss the most recent research results, global challenges around the topic of human capital and academic insights from researchers all around the world.

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June 10, 2024

PANTOUR at the INC Conference in Amsterdam, 5-7 June 2024

From June 5 to 7, 2024, the THE INC Conference took place at the Hotelschool The Hague, Amsterdam Campus, drawing professionals, academics, and industry leaders from around the world. The conference revolved around the leading theme, “Technology Enabled Competitiveness and Experiences in Tourism, Hospitality and Events.”

Stanislav Ivanov from Zangador Research Institute and Corné Dijkmans from Breda University of Applied Sciences, both members of the PANTOUR team, participated in a panel discussion on the innovation and future of tourism and hospitality. The panel was moderated by Elena Michopoulou, and featured other renowned academics, like Dimitrios Buhalis, Juho Pesonen, Silvia De Ascaniis, and Ian Yeoman.

The conversation highlighted that although AI and technology can significantly enhance operational capabilities and customer experiences, the heart of the industry lies in its people. The ability to integrate new technologies effectively and ethically requires a workforce that is not only technically proficient but also adaptable, creative, and socially conscious. The panellists agreed that while artificial intelligence and other technologies will undoubtedly drive innovation and efficiency, the true catalyst for sustainable tourism future will be the development of skilled, proactive human professionals.

Finally, in the midst of rapid technological advancements, the focus should remain on empowering individuals to leverage these tools effectively, ensuring a balanced approach that combines technological skills with human intelligence.

May 27, 2024

Release of the latest PANTOUR Skills Reports in Tourism

The Pantour Project has just released its latest Skills Reports around Digital, Green and Social skills development in tourism, and they’re packed with invaluable digital insights! From emerging trends to cutting-edge technologies, discover how digital transformation is reshaping the tourism industry in Europe and what digital skills are needed for organisations. Download your copy now for a comprehensive European perspective or explore reports from 10 different EU countries, available in English or the local language.

Click here to get access to all reports.

April 2, 2024

PANTOUR AT ITB AND ALL COUNTRY SKILLS REPORTS AVAILABLE

The travel industry is facing a critical challenge: a shortage of skilled workers. It’s time to address this issue by analysing the current skills gap and identifying future skill needs. Reflecting on our recent contribution to ITB Berlin, we had the opportunity to present the latest research findings from PANTOUR: the Tourism Country Skills Profile Reports. These reports offer exclusive insights into the skill landscape of key European markets.

At ITB Berlin, we were invited to support a call to action for investing in skills development across the entire travel, tourism, and leisure industry. During our panel discussion, we shared fresh data, facts, and proposed solutions alongside selected experts and industry leaders.

On March 7th, our colleague Corné Dijkmans delivered a keynote, presenting the latest insights on skills development in Europe. In the panel discussion, colleague Lobke Elbers joined him to provide in-depth insights from best practices, alongside esteemed co-panelists Marlène Bartès from the European Commission and Claire Steiner from ITT – The Institute of Travel & Tourism, for a deep dive panel discussion on the human capital challenges and opportunities in our industry.

Against the backdrop of the European Year of Skills, the focus is on upskilling and reskilling individuals to acquire the necessary skills for quality jobs, addressing skill shortages, and supporting companies in Europe. A workforce equipped with in-demand skills is crucial for sustainable long-term growth and competitiveness, while ensuring that the green and digital transitions are socially equitable and inclusive.

The downloads on our European and Country Skills Profile Reports are available on our website: nexttourismgeneration.eu/research-pantour/

March 19, 2024

Exploring Finland: Blending work, best practice and collaborative fun in the pursuit of Next Tourism Generation Skills

Some greetings and impression from our latest consortium meeting in Finland, where we’ve embarked on a journey to blend work and fun in pursuit of advancing the Pact for Next Tourism Generation Skills project. In this meeting we reflected on our milestones halfway the project, set new goals and ambitions to make our deliverables practical and attractive for the European tourism subsector. Ofcourse we also celebrated our collaborative spirit, and chart our path forward in this scenic Nordic setting.

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