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Best practice on skills development from Greece: The Institute of Greek Tourism Confederation

The Institute of a Greek Tourism Confederation was selected and presented as a best practice because it’s a particularly important initiative towards on the one hand identifying current and future skills needs and on the other hand developing broader reskilling and upskilling actions. The Confederation is a non-profit organisation that has been established as an important social partner, representing the Greek tourism industry both nationally and internationally. The Confederation’s Institute (best practice) has four major partner organisations: Greek Tourism Confederation (SETE), The Hellenic Hoteliers Federation (HHF), The Hellenic Association of Travel & Tourist Agencies (HATTA) and The Confederation of Entrepreneurs of Rented Rooms and Apartments (SETKE). The best practice presents a successful example, on how sectoral partners can develop a large-scale initiative to support lifelong learning through reskilling and upskilling actions. The Institute’s constant focus on skills development defines part of the educational culture of the Greek tourism sector.READ MORE

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Best practice in skills development: The Fladgate Partnership in Portugal – The World of Wine

The Fladgate Partnership | The World of Wine – “A cultural district with a WOW factor” (Subsector – Food & Beverage). The Fladgate Partnership is a holding company that has businesses in Port Wine, tourism and distribution. In Portugal, it also has distribution companies that supply its products and those of others to hotels, restaurants, retailers and consumers. The World of Wine project is a major initiative in tourism, located in the historic area of Vila Nova de Gaia with a complex of seven museums/experiences, 14 food and beverage outlets (Restaurants, Bars and Cafés), a wine school and shops. In September 2023, Fladgate Still & Sparkling Wines was created, after the purchase of IdealDrinks by The Fladgate Partnership adding further expertise, knowledge and over three centuries of heritage through this new challenge. The Group currently has around 1,150 employees, spread across different facilities in Vila Nova de Gaia, Porto, Lisbon and the Douro. It is the Group’s policy to respect the environment.

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Best practice selection on upskilling and reskilling from Spain: HOSBEC

In today’s rapidly evolving tourism industry, developing a strategic approach on skills development within organisations is crucial for a futureproof sector and workforce to remain competitive and responsive to changing market demands. In this series of best practices we highlight key areas of skills development necessary for the digital and sustainable transformation and inclusive tourism growth. We discuss best practices that have been carefully selected in the PANTOUR project countries to get inspired. In this blog, we zoom in to Spain for the best practice HOSBEC.

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Best practice selection on upskilling and reskilling from Germany: Müritzhof Knust

In today’s rapidly evolving tourism industry, developing a strategic approach on skills development within organisations is crucial for a futureproof sector and workforce to remain competitive and responsive to changing market demands. In this series of best practices we highlight key areas of skills development necessary for the digital and sustainable transformation and inclusive tourism growth. We discuss best practices that have been carefully selected in the PANTOUR project countries to get inspired. In this blog, we zoom in to Germany for the best practice Müritzhof Knust.

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