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PANTOUR / Blog
In Blog

Remote work in the tourism sector

The post-coronavirus scenario has brought challenges and opportunities for tourism workers. A new learning scenario has emerged for the global tourism industry. Workation and the digital nomad are key concepts in this phenomenon. There are more and more European destinations that are committed to becoming destinations for this niche market.

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November 14, 2023
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In Blog, Social skills

The importance of social and cross-cultural skills for tourism and hospitality

Social and cross-cultural skills, often called ‘soft skills’, are among the skills seen as most important for the tourism and hospitality workforce (Wilks & Hemsworth 2011, Sisson & Adams 2013, Weber et al 2009). These skills are highly appreciated by employers in the sector and are also transferable skills that could be easily adapted to different working environments. With the growth of AI and emerging discussions about the displacement of the workforce, social skills are regaining importance with the recognition that many workers in the future will need more complex problem-solving, adaptability and creativity skills. But how can we define these skills?

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July 25, 2023
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In Blog, Green skills

Finland’s Leadership in Green Skills Development: Pioneering Sustainability in the Tourism Industry

Finland has a reputation as a leader in environmental policy and sustainable development. The country is highly committed to global Sustainable Development Goals (SDGs) and has been ranked number one in an international comparison of sustainable development in 2021. It has also established itself as a trailblazer in promoting sustainability and green skills development within the tourism industry. With a commitment to preserving its clean nature and minimising environmental impact, Finland has implemented innovative strategies and initiatives that set a global benchmark.

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July 18, 2023
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In Blog

Robots, AI and the skills requirements of tourism and hospitality employees

In the recent months, ChatGPT has become a trendy word, and a lot of provocative and even dark forecasts flooded the media. The power of generative AI to create content on a particular topic seems frustrating for many people. The general fear is that the AI will substitute many jobs, thus causing a huge unemployment. On the other hand, AI could significantly enhance employees, especially in service industries like tourism and hospitality.

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July 10, 2023
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