The I don’t give up Café and Restaurant (Nem Adom Fel in Hungarian) is the result of a partnership between the Nem Adom Fel Foundation and Nem Adjuk Fel Social Cooperative. The I don’t give up Café and Restaurant is located in the historic Józsefváros district in the south-eastern part of Budapest city centre which contributes to its popularity.
Albergo Etico Roma is a socially responsible, non-profit hotel located in Rome. The hotel is part of the Albergo Etico network and the second of its kind in Italy, focusing on promoting social inclusion and accessibility. The hotel employs 20 individuals of which 12 have a disability.
The Rijksmuseum is the national museum of the Netherlands. With a collection of over 1 million objects, the museum tells the story of 800 years of Dutch history by displaying 8,000 objects at any given time including paintings, sculptures, and historical artifacts. The Rijksmuseum reopened in 2013 after a ten-year renovation. It currently employs approximately over 750 people.
Trigon Hotels employs 300 employees to run three properties in Cork, Ireland, and has been in business since 2009. Their services include accommodation, dining and conference facilities for both leisure and corporate guests.
Electra Hotels and Resorts has been in the hospitality industry for over 60 years with six properties throughout Greece. The organisation is committed to delivering exceptional guest experiences while positively contributing to local communities. Thirty years ago, Margarita Guarantee introduced Greece’s first job-matching platform specifically designed for individuals with intellectual disabilities, helping them secure employment by connecting them with potential employers.
Associação Pão a Pão (Bread by Bread) is an NGO that uses food to provide cultural connections and support the integration of refugees and migrants in Portugal.The organisation operates a restaurant and offers catering services for events and workshops.
There is much to discuss about diversity in the workplace, specially as demographics shifts, technology, and more accessible educational opportunities have provided organisations with an unprecedented access to a diverse and talented workforce. Reports suggest that 69% of executives consider diversity not only beneficial for employee productivity and motivation, but also a top priority for developing a positive workplace culture. Diversity refers to what makes individuals unique based on specific characteristics such as gender, age, religion, ethnicity, disability and sexual orientation, as well as differences in personalities, skills set, education, life experiences, and beliefs. Organisations that value diversity recognise, respect, and value these distinct qualities by creating a sense of belonging where employees can be themselves. They also challenge biases around marginalised groups and ensure equal opportunities, allowing all employees to thrive in the workplace. This is achieved by implementing both policies and practices that go beyond legal compliance and prioritise employee wellbeing. As more organisations commit to embracing a culture of diversity, it is worth reflecting on why they are doing so and how measuring its impact can be used to drive continuous improvement.
According to the WHO, approximately 16% of the world’s population- about 1.3 billion people- live with a disability. The Convention of the Rights of Persons with Disabilities (CRPD) defines this as ‘having a long-term physical, mental, intellectual or sensory impairment that – in interaction with the environment – hinders one’s participation in society on an equal basis with others.’ Simply put, having a lasting condition that makes it harder to participate equally in a community. As the planet’s largest minority group, high relevance is attributed to creating an inclusive environment for this vulnerable population. People with disabilities are at risk of lower levels of employment, resulting in higher poverty rates. For these reasons, different organisations are expanding their efforts to promote the full integration of people with disabilities into society. For example, the CRPD successfully got 185 countries to work toward increasing the awareness of disability-inclusive employment by advocating for their rights within the work marketplace. These international efforts highlight the importance of building a supportive and empowering space where people with disabilities can economically and socially thrive.
Thursday 15 May 2025
16:00 – 17:30 pm CET
Webinar
Outline of the webinar
The tourism and hospitality industry’s recovery from the recent pandemic has demonstrated its resilience. This experience has underscored the critical need for ongoing skilling and training to support workforce well-being and build resilience across the sector. The PANTOUR project places a strong emphasis on training, with a particular focus on equality, diversity, and inclusion (EDI).
Developing a resilient, skilled, and diverse workforce is essential to the long-term sustainability of tourism and hospitality. In this context, EDI-focused training is not just a value-driven initiative: it is a strategic imperative to attract and retain talent.
This webinar will explore the vital role of EDI in shaping the future of the industry. It will highlight how inclusive workforce practices enhance employee well-being, engagement, and retention. Featuring speakers from European organisations actively involved in EDI skill development, the session will:
Join us for an engaging discussion on how EDI can drive positive change in the tourism and hospitality sectors, shared by best practices from:
Program details
📅 15 May 2025
🕒 16:00 – 17:30 CET
📍 The webinar is hosted on Zoom, subscribers receive a link.
Registration
Regular registration closed on 13 May. If you still wish to attend, please email us at info@nexttourismgeneration.eu to receive the access link.
Set-up and webinar flow
16:00 – 16:10 Welcome and introduction
16:10 – 16:30 An overview of current European insights into EDI training in tourism and hospitality, presented by Pantour
16:30 – 16:40 Best practice presentation by Pão a Pão (Portugal)
16:40 – 16:50 Best practice presentation by Trigon Hotel Group (Ireland)
16:50 – 17:00 Best practice presentation by the Rijksmuseum (The Netherlands)
17:00 – 17:10 Best practice presentation by Albergo Etico Roma (Italy)
17:10 – 17:30 Discussion and final remarks
Speakers
We proudly introduce our speakers:
Diana Lourenço, click here to go to their LinkedIn page
Kathleen Linehan, click here to go to their LinkedIn page
Shivan Shazad, click here to go to their LinkedIn page
Antonio Pelosi
Fernanda Rabelo, click here to go to their LinkedIn page
Go to the event page to read more details.
A new training model is developed in industry collaboration to respond to the labour shortage and ensure the integration of foreign employees in the Lappish tourism and restaurant industry.