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PANTOUR / Articles posted by Lobke Elbers
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November 27, 2025

PANTOUR hosts its first international conference in London: Shaping the future of skills in European tourism

PANTOUR’s inaugural International Conference in London marked an exciting milestone in the project’s final year, bringing together leading experts, educators, and industry voices to explore how the tourism workforce is evolving in a rapidly changing world. Held in collaboration with ETOA (European Tourism Association) and aligned with their Global European Marketplace event, the conference delivered a dynamic programme filled with insights, dialogue, and shared commitment to strengthening skills development across Europe.

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October 3, 2025

GEM 2025 to Host First PANTOUR International Conference: “Keeping Tourism Competitive”

The future of European tourism takes centre stage this autumn as GEM 2025 proudly hosts the first PANTOUR International Conference in collaboration with ETOA, a flagship event dedicated to equipping tourism professionals with the insights, skills, and strategies needed to stay competitive in a rapidly changing landscape.

 

Held on Monday, 3 November 2025, this landmark gathering will bring together industry leaders, educators, policymakers, and innovators from across Europe to address the most pressing issues shaping the future of tourism, from artificial intelligence and digital skills to sustainability and the evolving world of work.

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October 1, 2025

Educating the Future: New Skills for New Experiences in Tourism

At the national event TOURISM-EXPO “Destination Varna” (26–27 September 2025), the Zangador Research Institute (ZRI) participated as a co-organiser with two panel sessions, addressing some of the most pressing issues for the future of the tourism sector. One of these was the inspiring discussion “Educating the Future: New Skills for New Experiences in Tourism,” which brought together business leaders, educators, and researchers to reflect on the future of skills in the industry, a field that is simultaneously people-driven and technology-enabled.

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September 18, 2025

Best Practice De Pleats – Local Inclusion in Friesland, The Netherlands

De Pleats is a family restaurant that has been in business for 27 years. It offers a range of services through a multifunctional space providing coffee, food, and catering services for meetings, weddings, and parties. The restaurant is described as the ‘house room of the local community,’ indicating its central role in the town’s social life. The organisation employs 50 people, equivalent to 25 full-time positions and the rest of the staff working part-time.

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September 17, 2025

Portugália Restauração Group best practice from Portugal on EDI

Founded in 1925, Portugália Restauração Group is one of Portugal’s largest and oldest restaurant groups, featuring seven distinct brands, including Portugália Cervejaria, Cervejaria Trindade, La Brasserie de L’Entrecôte and, Segundo Muelle. Alongside its diverse dining options, the Group also specialises in catering for events, from corporate functions and team-building activities to personal celebrations like weddings and birthday parties.

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September 16, 2025

Tourism Education SIG Meeting – Connecting education to new skills and occupations

The transformation of tourism demands new skills and innovative occupational profiles. Within the PANTOUR project, 11 emerging job profiles have been developed to ensure the sector is ready for the digital and green transition. These profiles are designed to guide education and training providers, employers, and policymakers in preparing tourism professionals for the future.

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September 9, 2025

Best Practices for fostering social inclusion: strengthening communities through participative empowerment and promoting inclusive opportunities

Tourism and hospitality industries have been historically associated with driving local development and growth in European destinations, from the development of a diverse range of tourism activities in destinations such as commerce, tours, food and family-owned accommodation, to large-scale hotels and cruise ship employment. However, tourism development and its impact on local communities has been a topic of relevant debate in recent years. With ongoing discussion about the long-term viability of tourism activities in destinations, and its impacts on its residents, it is crucial to acknowledge how increased concerns from local communities is driving a shift towards more sustainable and responsible tourism practices. Understanding who is involved in decision-making when it comes to tourism planning, what are the benefits and shortcomings of developing tourism activities for local communities, and how tourism can positively impact communities, gives us insights on how to move towards adopting a more sustainable approach to tourism and community development.

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September 4, 2025

Diversity Charter Greece: a national commitment to inclusion

The Diversity Charters, initiated by the European Commission in 2010, aim to promote workplace equality across the EU. The Diversity Charter Greece (DCG) is implemented by two organisations: the Cell of Alternative Youth Activities (KEAN) and the Institute for Diversity and Inclusion. KEAN, established in 2004, focuses on advancing universal human values, peace, prosperity, and environmental protection. The Institute, founded in 2019, was created to support the DCG by coordinating all diversity-related initiatives.

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