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Navigating a sea of uncertainty promoting a vision for the vuture: The PANTOUR Skills Strategy and Action Plan for Tourism and Hospitality   

The French philosopher and sociologist Edgar Morin, who has produced extensive work on redefining the centrality of interdisciplinary knowledge in education, has long explored the topic of society uncertainties about the future. In one of his most influential works, where he explores how education should enable learners to respond to unpredictability and chance, 

 

Morin stated: ‘we should learn to navigate on a sea of uncertainties, sailing in and around islands of certainty’. Morin, E. (2001). Seven complex lessons in education for the future. UNESCO  READ MORE

On a Thursday morning in a hotel in Spain, the sustainability coordinator is looking at an approved sustainability plan and wondering whether her team has the skills to actually deliver it. In Athens, a tour operator is interviewing a new generation of tour guides who will need to deal with group dynamics across several cultures in one single afternoon. In Dublin, a destination marketing manager is looking at an AI-generated itinerary on her screen and asking: does anyone on my team actually know how to evaluate this?

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Securing a sustainable future for National and Regional Skills Partnerships in Tourism

Over the past four years, the PANTOUR project has championed a powerful solution to the European tourism sector’s persistent skills gap: National and Regional Skills Partnerships (NRSPs). These collaborative platforms, bringing together industry, education, and public authorities, have proven to be vital engines for skills intelligence and workforce development. Now, as the project enters its final phase, the critical question is: what happens next? How can we ensure these valuable ecosystems of collaboration continue to thrive and deliver value long after the project funding ends? READ MORE

Introducing the Tourism Skills Lab: a Q&A with the development team within PANTOUR

Meet the platform rewiring tourism skills. Most sectors still hire based on job titles, but the future belongs to sectors that hire based on skills. That is exactly why the Tourism Skills Lab was created and further developed under the umbrella of the PANTOUR consortium. The Tourism Skills Lab is  digital platform designed to help students, job seekers, tourism businesses, and training institutions better understand: which skills are needed, where the gaps are, and how to close them. We sat down with Klaus Ehrlich, who leads the platform’s development within PANTOUR, to discuss the vision, functionalities, and future potential of a platform that is truly one of a kind.READ MORE

Skills in Diversity, Equity, and Inclusion (EDI) in Tourism: The current landscape and future priorities in Portugal 

What does it really take to build a tourism workplace where everyone feels valued, respected, and empowered to contribute? PANTOUR’s latest research from Portugal offers a data-driven answer and a roadmap for the sector. Skills related to Diversity, Equity, and Inclusion (EDI) have become increasingly relevant in the tourism and hospitality sectors in Portugal. As workplaces evolve, organisations recognise that equitable and inclusive environments not only enhance employee well-being but also strengthen service quality and industry competitiveness. 

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Emerging job profiles: preparing tourism and hospitality for the future 

Tourism and hospitality are going through major changes. Digitalisation, sustainability goals and unexpected crises are reshaping how organisations operate and what skills they need. To respond to these challenges, the PANTOUR project proposes 11 new job profiles that reflect how roles in tourism are already evolving and what competences will be essential in the future. Within this work, VIMOSZ contributed to shaping profiles that are both realistic and applicable for the sector. 

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Bridging the skills gap in European tourism: The PANTOUR training programmes journey

What does it take to build a future-proof tourism workforce? PANTOUR has spent four years finding out and the answer is a flexible, research-driven training system designed to grow with the industry. As the global travel landscape evolves, the European tourism industry is at a critical crossroads. To remain competitive, the sector must combine strong destination appeal with digital innovation and ecological responsibility. To support this shift, the PANTOUR consortium has developed a comprehensive set of training programmes that are practical, modular, and built on real industry data. READ MORE

Webinar Recap: Key insights on Sector Intelligence and Tourism & Hospitality skills that matter

The future of tourism is not waiting and neither are the skills it demands. Across Europe, the sector is navigating a complex mix of digital acceleration, sustainability pressures, and shifting workforce dynamics. The challenge? Moving from intuition to insight, and from insight to action. In this webinar, leading voices from academia and industry unpacked what that really means in practice. From skills intelligence systems to on-the-ground hospitality experiences, each session offered a different lens on one shared question: are we building a workforce that’s ready for what’s next?

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Webinar Tourism & Hospitality Training: Bridging Skills Gaps and Industry Needs | 16 April 2026

Training today is no longer about transferring knowledge. It’s about equipping people who can navigate change, make decisions in uncertainty, and turn sustainability and digitalisation into real action. On 16 April 2026, PANTOUR is organising a full-hour webinar around ”Tourism & Hospitality Training: Bridging Skills Gaps and Industry Needs”. This webinar is not about understanding theory, it is about what you can actually apply tomorrow in your work. Because lifelong learning is no longer just a concept, it is becoming a necessity. The tourism sector does not need more content. It needs better training. Training that sticks, that translates into action, and that prepares people for what’s next.

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Tourism Skills in Transition: PANTOUR and Digital Transformation in Hungary

On 26 February 2026, the Hungarian Hospitality Employers’ Association (VIMOSZ) hosted the National Skills Council conference in Budapest within the framework of the PANTOUR project. The event brought together representatives of higher education institutions, vocational training providers, sectoral organisations and tourism enterprises to discuss current challenges and future-oriented solutions in tourism skills development. The conference provided a comprehensive overview of the results of the PANTOUR project, the launch of DigitalTourBoost under DIMOP Plus, and new European-level initiatives shaping the future of tourism education and workforce development.

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