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November 22, 2024

Empowering Tourism with Skills Intelligence Monitoring: webinar 16 January 2025

Thursday 16 January 2024

16:00 – 17:30 pm CET

Webinar

We are excited to host the first PANTOUR webinar of 2025

Tourism is at the heart of today’s social, sustainable and technological transformations, bringing both challenges and opportunities for tourism businesses. To thrive in this dynamic landscape, the tourism and hospitality sector requires new and evolving skills to remain competitive and forward-thinking. For this webinar we selected a serie of three European best practices that on a daily base, highlight key areas of skills development necessary for the digital and sustainable transformation and inclusive tourism growth.

Within the framework of the PANTOUR project, we are also excited to present the Sectoral Skills Intelligence Monitor —a cutting-edge tool designed to map current and future skill needs. This innovative resource empowers the workforce, keeps companies competitive, and supports education and training providers in delivering relevant, future-ready modules.

November 19, 2024

Service-to-service: Bridging tourism’s workforce gaps year-round

In today’s rapidly evolving tourism industry, developing a strategic approach on skills development within organisations is crucial for a futureproof sector and workforce to remain competitive and responsive to changing market demands. In this series of best practices we highlight key areas of skills development necessary for the digital and sustainable transformation and inclusive tourism growth. We discuss best practices that have been carefully selected in the PANTOUR project countries to get inspired. In this blog, we go to Finland for an exemplary case of Season-to-Season-Service.

November 12, 2024

Best practice selection on upskilling and reskilling from Bulgaria: Chef & Gastro

In today’s rapidly evolving tourism industry, developing a strategic approach on skills development within organisations is crucial for a futureproof sector and workforce to remain competitive and responsive to changing market demands. In this series of best practices we highlight key areas of skills development necessary for the digital and sustainable transformation and inclusive tourism growth. We discuss best practices that have been carefully selected in the PANTOUR project countries to get inspired. In this blog, we focus on Chef & Gastro, a great Bulgarian initiative.

July 10, 2024

Best practice selection on upskilling and reskilling from The Netherlands: Van der Valk

Van der Valk is a holding company that includes several hotels in the Netherlands and abroad. The holding company includes 9 Dutch hotels, a number of German hotels, 1 in Belgium, 1 in Spain and 1 on the island of Bonaire.READ MORE

July 9, 2024

Best practice from Portugal on skills development: O Valor de Tempo

O Valor do Tempo, “The world has never been so Portuguese”. O Valor do Tempo Group was created in 1994 in Seia, and its first public expression came in 2002 with the opening of the Bread Museum. The group currently owns 15 different Portuguese brands and is a business focused on customer experience. Remaining faithful to the Group’s values, the brands are based on a legacy of Portuguese history and heritage and honour the past and traditions that time has preserved. The brands don’t want to sell a product; they want the customer to go into the shop and feel absorbed by the atmosphere and take away a memory. They want to leave a memory in the customer’s mind.

June 25, 2024

Best practice from Spain: The hotels where everyone is included – Ilunion Hoteles

In today’s rapidly evolving tourism industry, developing a strategic approach on skills development within organisations is crucial for a futureproof sector and workforce to remain competitive and responsive to changing market demands. In this series of best practices we highlight key areas of skills development necessary for the digital and sustainable transformation and inclusive tourism growth. We discuss best practices that have been carefully selected in the PANTOUR project countries to get inspired. In this blog, we focus on Ilunion Hoteles, a hotel created in response to the general crisis in Spain in 2008.

June 13, 2024

BEST PRACTICE of skills development in tourism from Italy: KEL12

In today’s rapidly evolving tourism industry, developing a strategic approach on skills development within organisations is crucial for a futureproof sector and workforce to remain competitive and responsive to changing market demands. In this series of best practices we highlight key areas of skills development necessary for the digital and sustainable transformation and inclusive tourism growth. We discuss best practices that have been carefully selected in the PANTOUR project countries to get inspired. In this blog, we focus on Kel 12 is the first tourism company in Italy, seventh in Europe, to obtain B Corp certification, a result that is part of a long and committed journey that underlies the philosophy of Kel 12. It means: No direct advantage for the operator, but the creation of a shared well-being.

June 5, 2024

BEST PRACTICE in skills development: TOP Rent-a-car, Bulgaria

In today’s rapidly evolving tourism industry, developing a strategic approach on skills development within organisations is crucial for a futureproof sector and workforce to remain competitive and responsive to changing market demands. In this series of best practices we highlight key areas of skills development necessary for the digital and sustainable transformation and inclusive tourism growth. We discuss best practices that have been carefully selected in the PANTOUR project countries to get inspired. In this blog, we focus on TOP Rent-a-Car. Top Rent-a-Car is the leading national car rental company in Bulgaria. They operate the largest fleet in the country, which currently consists of over 2000 cars (90% of them are brand new), and offer national coverage of the service through more than 13 offices in the country.

March 5, 2024

Best Practice: Enhancing environmental awareness in tourism and hospitality with gamified online sustainable training

Awareness regarding biodiversity, climate change mitigation and solutions for the decarbonisation of the economy are also critical in the tourism sector today. The growing discussion of responsible tourism and the UN Goals for Sustainable Development shows the importance of implementing actions to address sustainable development in tourist destinations. For this to happen, everyone in the industry must work together to develop and implement best practices, balancing the local needs of the population and promoting a responsible tourism strategy. Integrating new practices does not happen overnight; it also demands time, training, resources, effort, and commitment.