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January 5, 2026

Piloting of the Sustainable Resources Management programme at Technological University Dublin

The Sustainable Resources Management programme, created under the PANTOUR research project, was piloted at Technological University Dublin on November 13th. The one-hour session took place at Ballymaguire Restaurant in the Central Quad campus, as part of the induction for 1st year students in the Bakery programme of the School of Culinary Arts and Food Technology. With a total of 28 student participants, the workshop was led by lecturers Sheona Foley and Shannon Dickson with the participation of the researchers Fernanda Rabelo and Fernanda Vergara, and support from the project investigator in Ireland and Head of School of Culinary Arts and Food Technology, Denise O’Leary.READ MORE

December 15, 2025

EDI as a key factor for building the future of tourism: Takeaways from the national Pantour Conference in Portugal

On 16 October 2025, the Porto School of Hospitality and Tourism hosted the National PANTOUR Conference 2025, an event that brought together professionals, educators, policymakers and students to explore one of the most transformative priorities for the sector’s future: Equality, Diversity, and Inclusion (EDI). Guided by the theme “Equality, Diversity and Inclusion in the Tourism Sector” the conference created a dynamic forum for dialogue, knowledge exchange, and collective action. Participants reflected on the role of EDI in strengthening the resilience, innovation capacity and social responsibility of tourism and hospitality organizations. The highlight of the event was the presentation of the Equality, Diversity and Inclusivity (EDI) Handbook of Best Practices, developed within the European project PANTOUR – Pact for Next Tourism Generation Skills. This handbook offers practical tools, a structured change-management methodology, and 31 real case studies from European tourism and hospitality organizations, providing SMEs with a concrete, implementable roadmap for strengthening inclusion in their workforce and operations.

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November 27, 2025

PANTOUR hosts its first international conference in London: Shaping the future of skills in European tourism

PANTOUR’s inaugural International Conference in London marked an exciting milestone in the project’s final year, bringing together leading experts, educators, and industry voices to explore how the tourism workforce is evolving in a rapidly changing world. Held in collaboration with ETOA (European Tourism Association) and aligned with their Global European Marketplace event, the conference delivered a dynamic programme filled with insights, dialogue, and shared commitment to strengthening skills development across Europe.

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September 18, 2025

Best Practice De Pleats – Local Inclusion in Friesland, The Netherlands

De Pleats is a family restaurant that has been in business for 27 years. It offers a range of services through a multifunctional space providing coffee, food, and catering services for meetings, weddings, and parties. The restaurant is described as the ‘house room of the local community,’ indicating its central role in the town’s social life. The organisation employs 50 people, equivalent to 25 full-time positions and the rest of the staff working part-time.

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September 17, 2025

Portugália Restauração Group best practice from Portugal on EDI

Founded in 1925, Portugália Restauração Group is one of Portugal’s largest and oldest restaurant groups, featuring seven distinct brands, including Portugália Cervejaria, Cervejaria Trindade, La Brasserie de L’Entrecôte and, Segundo Muelle. Alongside its diverse dining options, the Group also specialises in catering for events, from corporate functions and team-building activities to personal celebrations like weddings and birthday parties.

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September 9, 2025

Best Practices for fostering social inclusion: strengthening communities through participative empowerment and promoting inclusive opportunities

Tourism and hospitality industries have been historically associated with driving local development and growth in European destinations, from the development of a diverse range of tourism activities in destinations such as commerce, tours, food and family-owned accommodation, to large-scale hotels and cruise ship employment. However, tourism development and its impact on local communities has been a topic of relevant debate in recent years. With ongoing discussion about the long-term viability of tourism activities in destinations, and its impacts on its residents, it is crucial to acknowledge how increased concerns from local communities is driving a shift towards more sustainable and responsible tourism practices. Understanding who is involved in decision-making when it comes to tourism planning, what are the benefits and shortcomings of developing tourism activities for local communities, and how tourism can positively impact communities, gives us insights on how to move towards adopting a more sustainable approach to tourism and community development.

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September 4, 2025

Diversity Charter Greece: a national commitment to inclusion

The Diversity Charters, initiated by the European Commission in 2010, aim to promote workplace equality across the EU. The Diversity Charter Greece (DCG) is implemented by two organisations: the Cell of Alternative Youth Activities (KEAN) and the Institute for Diversity and Inclusion. KEAN, established in 2004, focuses on advancing universal human values, peace, prosperity, and environmental protection. The Institute, founded in 2019, was created to support the DCG by coordinating all diversity-related initiatives.

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