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September 18, 2025

Best Practice De Pleats – Local Inclusion in Friesland, The Netherlands

De Pleats is a family restaurant that has been in business for 27 years. It offers a range of services through a multifunctional space providing coffee, food, and catering services for meetings, weddings, and parties. The restaurant is described as the ‘house room of the local community,’ indicating its central role in the town’s social life. The organisation employs 50 people, equivalent to 25 full-time positions and the rest of the staff working part-time.

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September 17, 2025

Portugália Restauração Group best practice from Portugal on EDI

Founded in 1925, Portugália Restauração Group is one of Portugal’s largest and oldest restaurant groups, featuring seven distinct brands, including Portugália Cervejaria, Cervejaria Trindade, La Brasserie de L’Entrecôte and, Segundo Muelle. Alongside its diverse dining options, the Group also specialises in catering for events, from corporate functions and team-building activities to personal celebrations like weddings and birthday parties.

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September 9, 2025

Best Practices for fostering social inclusion: strengthening communities through participative empowerment and promoting inclusive opportunities

Tourism and hospitality industries have been historically associated with driving local development and growth in European destinations, from the development of a diverse range of tourism activities in destinations such as commerce, tours, food and family-owned accommodation, to large-scale hotels and cruise ship employment. However, tourism development and its impact on local communities has been a topic of relevant debate in recent years. With ongoing discussion about the long-term viability of tourism activities in destinations, and its impacts on its residents, it is crucial to acknowledge how increased concerns from local communities is driving a shift towards more sustainable and responsible tourism practices. Understanding who is involved in decision-making when it comes to tourism planning, what are the benefits and shortcomings of developing tourism activities for local communities, and how tourism can positively impact communities, gives us insights on how to move towards adopting a more sustainable approach to tourism and community development.

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August 25, 2025

EDI Best Practice from Spain: Casa Rural Rosalia – Rural Inclusion done right

Casa Rural Rosalia is an accessible, automated rural accommodation designed to host individuals with severe mobility challenges. This initiative is led by a micro-enterprise dedicated to sustainability and inclusion, emphasising environmental stewardship and ensuring accessibility without physical or social barriers. The accommodation currently holds 2 environmental management labels, including the Andalusian Natural Park Brand since March 2009 and the Certificate of Accession to the European Charter for Sustainable Tourism in May 2010.

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July 7, 2025

Academia-VUM: a best-practice from Bulgaria on inclusive employment for individuals from diver

Academica-VUM is a joint initiative between Varna University of Management and International College Ltd. and financially supported by the Agency for People with Disabilities. Established as a Bistro, it offers restaurant and catering services while promoting inclusive employment, particularly for individuals from diverse backgrounds. Its central location and proximity to public institutions have also contributed to its success and popularity.

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