An analysis of the impact of COVID-19 on the tourism market identifies a strong evolutionary change in the market itself and, as a result a focus on the positive and negative effects this is having at the green, digital and socio-cultural level.
On Friday February 21, a conference around ‘’Digitization in the Tourism Sector: Experiences and New Skills’’ took place at Unioncamere in Rome. Subject of the conference was “Digitialization in the Tourism Sector: Experiences and New Skills”. The conference was opened by Roberto di Vincenzo, president of ISNART, emphasizing the importance of tourism for the Italian economy and the need for having the right skills in working in this sector. He underlined the current gaps that are existent in the skills of the tourism workers. READ MORE
Digital skills play an increasingly prominent role in the tourism sector in Europe, yet skills gaps and a slow uptake of technologies persist. These issues are evident in research by the Next Tourism Generation (NTG) project but also in data analysed for the Italian Union of Chambers of Commerce, from the PID Network on Digitalization. This blog by UnionCamere summarises PID findings on the level of digital maturity amongst Italian tourism enterprises and demonstrates that there is still a long way to go.
What are the real needs of the tourism industry in Italy, in terms of digital skills as well as green and social skills to promote sustainability? What are the key initiatives and investments that support skills innovation? Which European funds are available for this industry? The first tourism skills forum took stock of the situation and was launched by NTG Alliance key partners Federturismo Confindustria and UnionCamere during a meeting held on 6 June at Unioncamere, the Italian Union of Chambers of Commerce, Industry, Crafts and Agriculture.READ MORE