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Accessibility in Tourism: challenges and opportunities

Globally the WHO estimates that 15% of the population has some kind of need for accessibility assistance. For these people, accessible space is essential to be able to carry out daily activities including their leisure time. Also, many people have some temporary difficulty such as pregnant women, recovering from an accident, children, etc. The progressive ageing of the population associated with a longer life expectancy in developed countries also is causing an increase in the number of people with reduced mobility.READ MORE

A skills-led approach to a successful reopening

What stands out during the Covid-19 health crisis is the importance of skilling employees effectively and with purpose. It underpins many emerging business recovery plans and is crucial to creating a more resilient and agile tourism industry, better positioned to cope with the unexpected. Skilling a workforce, whether furloughed or active, has supported both business and employees because looking after its people will be rewarded by customer loyalty and will attract the best and brightest future talent.READ MORE

Learning in lock-down: online tourism education for teachers and students

It has been over three months since Covid-19 hit Europe and forced many countries to lock themselves down: large groups were not allowed anymore, #stayhome became the new normal and public transport and the streets have never been so empty. The tourism industry has been affected by many natural disasters, as well as political and economic turmoil, but when the whole world locked down due to the Coronavirus, many challenges were faced by European destinationsREAD MORE

Next Tourism Generation Alliance at Tourism Expo Destination Varna

Tourism Expo Destination Varna 2019 took place in Varna in the period 21-23 November 2019. It is a renowned event, attracting Bulgarian tourism professionals from all tourism subsectors. During the event, there were parallel conference sessions, where the industry representatives shared their experiences, views, and analyses about the trends in hospitality and tourism. One of these presentations was held by Varna University of Management team in the role of NTG Alliance representatives. READ MORE

The ultimate employee experience: provision of life-long learning

Currently, employers are facing challenges to retain their employees and keep them loyal to their company. Due to the gig economy, ‘a labour market characterized by the prevalence of short-term contracts or freelance work as opposed permanent jobs ’ (Oxford Dictionary), employees tend to switch jobs faster. This leaves employers desperately seeking new talent that will eventually leave soon as well. The Next Tourism Generation field research shows that low rates of staff retention is a major challenge because tourism and hospitality jobs are not attractive due to the poor image this labour market has.READ MORE

Silvia Barbone represents NTG at the OECD Meeting

The Next Tourism Generation Alliance project leader Silvia Barbone from Federturismo Confindustria will be present at the OECD get together in Paris on Wednesday 2 October. The OECD is the Organisation for Economic Co-operation and Development. During this meeting, Silvia will give an update on the progress of the NTG project at the “Preparing the tourism workforce for the digital future” session. Furthermore, the emphasis will be on the explanation of the preparation of the European Commission’s Blueprint for Sectoral Co-operation on Skills. READ MORE