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June 25, 2024

Best practice from Spain: The hotels where everyone is included – Ilunion Hoteles

In today’s rapidly evolving tourism industry, developing a strategic approach on skills development within organisations is crucial for a futureproof sector and workforce to remain competitive and responsive to changing market demands. In this series of best practices we highlight key areas of skills development necessary for the digital and sustainable transformation and inclusive tourism growth. We discuss best practices that have been carefully selected in the PANTOUR project countries to get inspired. In this blog, we focus on Ilunion Hoteles, a hotel created in response to the general crisis in Spain in 2008.

June 13, 2024

BEST PRACTICE of skills development in tourism from Italy: KEL12

In today’s rapidly evolving tourism industry, developing a strategic approach on skills development within organisations is crucial for a futureproof sector and workforce to remain competitive and responsive to changing market demands. In this series of best practices we highlight key areas of skills development necessary for the digital and sustainable transformation and inclusive tourism growth. We discuss best practices that have been carefully selected in the PANTOUR project countries to get inspired. In this blog, we focus on Kel 12 is the first tourism company in Italy, seventh in Europe, to obtain B Corp certification, a result that is part of a long and committed journey that underlies the philosophy of Kel 12. It means: No direct advantage for the operator, but the creation of a shared well-being.

June 5, 2024

BEST PRACTICE in skills development: TOP Rent-a-car, Bulgaria

In today’s rapidly evolving tourism industry, developing a strategic approach on skills development within organisations is crucial for a futureproof sector and workforce to remain competitive and responsive to changing market demands. In this series of best practices we highlight key areas of skills development necessary for the digital and sustainable transformation and inclusive tourism growth. We discuss best practices that have been carefully selected in the PANTOUR project countries to get inspired. In this blog, we focus on TOP Rent-a-Car. Top Rent-a-Car is the leading national car rental company in Bulgaria. They operate the largest fleet in the country, which currently consists of over 2000 cars (90% of them are brand new), and offer national coverage of the service through more than 13 offices in the country.

March 5, 2024

Best Practice: Enhancing environmental awareness in tourism and hospitality with gamified online sustainable training

Awareness regarding biodiversity, climate change mitigation and solutions for the decarbonisation of the economy are also critical in the tourism sector today. The growing discussion of responsible tourism and the UN Goals for Sustainable Development shows the importance of implementing actions to address sustainable development in tourist destinations. For this to happen, everyone in the industry must work together to develop and implement best practices, balancing the local needs of the population and promoting a responsible tourism strategy. Integrating new practices does not happen overnight; it also demands time, training, resources, effort, and commitment.

December 7, 2023

Highlights at VIMOSZ: EU Projects and Domestic Initiatives

After the quieter summer months, autumn has brought a flurry of events for us. The vibrant season has given us the opportunity to actively participate in various activities, and we are happy to share the highlights of our efforts. While our previous article focused on our green skills projects (WASTELESS, Plan’Eat and TOURBAN), sustainability and socio-economic issues, now we would like to concentrate on the social skills. We focused on two key areas: Firstly, our commitment to promoting ongoing EU projects has taken us to several events. Secondly, we have been involved in domestic discussions, particularly concerning skills development in the dynamic field of tourism.

November 24, 2023

A closer cooperation between citizens, social partners and public authorities to address the challenge of overtourism

Overtourism is going to be a growing concern for European cities, even if the topic it is not entirely new. For instance, Doxey (1975) proposed an ‘irritation index’, an ideal type model mapping the changing perception of residents towards visitors in an area’s touristic life cycle. In the tourism development of a destination Doxey identified four stages of local responses: after initial enthusiasm about the economic benefits of tourism (euphoria), attitudes tend to change with the growth of visitors. After a while, locals get used to tourists and may become indifferent (apathy). But when the number of holidaymakers exceeds a threshold annoyance comes in (irritation) that may even end in hostile feelings vis-à-vis tourists (antagonism). Obviously, the last two phases are relevant for overtourism. Why are some cities more susceptible to be overrun by tourists than other ones?

November 14, 2023

Remote work in the tourism sector

The post-coronavirus scenario has brought challenges and opportunities for tourism workers. A new learning scenario has emerged for the global tourism industry. Workation and the digital nomad are key concepts in this phenomenon. There are more and more European destinations that are committed to becoming destinations for this niche market.

July 18, 2023

Finland’s Leadership in Green Skills Development: Pioneering Sustainability in the Tourism Industry

Finland has a reputation as a leader in environmental policy and sustainable development. The country is highly committed to global Sustainable Development Goals (SDGs) and has been ranked number one in an international comparison of sustainable development in 2021. It has also established itself as a trailblazer in promoting sustainability and green skills development within the tourism industry. With a commitment to preserving its clean nature and minimising environmental impact, Finland has implemented innovative strategies and initiatives that set a global benchmark.