-1
archive,tag,tag-skills-strategy-and-action-plan,tag-558,wp-theme-stockholm,wp-child-theme-stockholm-child,stockholm-core-2.4.9,tribe-no-js,select-child-theme-ver-1.1.2,select-theme-ver-9.14.4,ajax_fade,page_not_loaded,,qode_menu_,wpb-js-composer js-comp-ver-8.7.3,vc_responsive
PANTOUR / Posts tagged "Skills strategy and action plan"
  • Sort Blog:
  • All
  • Best-practice
  • Blog
  • EDI
  • Education
  • News
  • No category
June 9, 2026

Building a Future-Ready Tourism Workforce: major insights from 4 years PANTOUR

What do you remember from your last holiday? It might be the experiences, the people that made it memorable, or the freedom of having time to enjoy life. Have you stopped to think how all of this is made possible? The answer might not be obvious, but it’s those who work behind the scenes: the staff who bring these moments to life.  

Employees are constantly training to improve their skills and deliver better service. Recognising this, PANTOUR has spent the past four years developing resources to help workers across Europe stay up to date and adapt to new trends and challenges such as digitalisation, sustainability, climate change, as well as equality, diversity, and inclusion (EDI). Some valuable examples include two versions of EDI Handbooks and Skills Strategy and Action Plan for 2026-2036. These outputs offer practical and forward-looking approaches to building a workforce that is not only skilled, but also inclusive and resilient. READ MORE