How to get started

We advise you to start with reading the PANTOUR Resource Book for Trainers, a practical companion designed to support you in delivering effective, engaging and future-proof tourism training programmes for you. This book is a practical toolkit for trainers engaged in delivering tourism skills development programmes to various target groups. You will find it very useful, if you are working within the following fields:
1. Vocational Education and Training (VET) institution
2. Higher Education (HE) institutions or universities
3. Public and private training institutions

However, much of the training materials can easily be applied in travel industry companies, such as hotels, restaurants and activity organisers.

The purpose of this training book is to:
1. Provide guidance on pedagogical approaches and training design
2. Offer methods, tools, checklists and tips that improve training quality
3.Provide training material and support trainers in aligning content with EU skills
4. Help adapt content for different formats (face-to-face, online, hybrid)
5. Encourage trainers to reflect on, adapt and expand training materials

Ultimately, it aims to support effective learning outcomes and impactful training delivery. The training packages are accessible at the bottom of this page, and provide direct access to the digital skills training material.

How to use the training packages for digital skills

Each training package is designed as a modular and adaptable learning unit, allowing trainers to adjust depth, pace, and focus according to the target group and learning context. The structure ensures consistency across different trainings while leaving room for contextualisation at the local, regional, or organisational level. All components are aligned with clearly defined learning objectives and competence outcomes, supporting both formal and non-formal learning environments. Together, these elements help trainers deliver coherent, engaging, and outcome-oriented sessions.

How to use EQF levels and learning outcomes for digital skills 

With the training packages it is possible to align your course with European qualifications frameworks (EQF). This helps ensure learners gain competencies that are recognised in wider contexts. EQF (European Qualifications Framework) is a simple scale that shows how advanced a person’s skills are, based on independence, complexity of tasks, and level of responsibility. For company managers, VET teachers, and higher education lecturers, EQF helps align training content, learning outcomes, and assessment with the real skills required in jobs, using a shared European reference.

Digital business planning and development

Available training resources:

Digital business planning and development level 3

Digital business planning and development level 5

Digital business planning and development level 7

Data analysis and trend prediction in tourism

Available training resources:

Data analysis and trend prediction in tourism level 3

Data analysis and trend prediction in tourism level 5

Data analysis and trend prediction in tourism level 7

Use of self service technology

Available training resources:

Use of self-service technology level 3

Use of self-service technology level 5

Use of self-service technology level 7

Use of robotics and AI

Available training resources:

Use of robotics and AI level 3

Use of robotics and AI level 5

Use of robotics and AI level 7

Digital VR/AR

Available training resources:

Digital VR/AR level 3

Digital VR/AR level 5

Digital VR/AR level 7

Digital privacy

Available training resources:

Digital privacy level 3

Technology ambassador

Available training resources:

Technology ambassador level 3

Technology ambassador level 5

AI Sustainability management

Available training resources:

AI Sustainability management level 5

AI Sustainability management level 7

Safety, Protecting personal data and privacy

Available training resources:

Safety, Protecting personal data and privacy level 3

Safety, Protecting personal data and privacy level 5

Safety, Protecting personal data and privacy level 7

Digital content creation

Available training resources:

Digital content creation level 3

Digital content creation level 5

Managing digital identities

Available training resources:

Managing digital identities level 3

Managing digital identities level 5

Managing digital identities level 7

Engaging in citizenship through digital technology

Available training resources:

Engaging in citizenship through digital technology level 3

Engaging in citizenship through digital technology level 5

Engaging in citizenship through digital technology level 7

Digital marketing and social media

Available training resources:

Digital marketing and social media level 3

Digital marketing and social media level 5

Digital marketing and social media level 7

Netiquette

Available training resources:

Netiquette level 3

Netiquette level 5

Netiquette level 7

Collaborating through digital technologies

Available training resources:

Collaborating through digital technologies level 5

Sharing through digital technologies

Available training resources:

Sharing through digital technologies level 3

Sharing through digital technologies level 5

Sharing through digital technologies level 7

Interacting through digital technologies

Available training resources:

Interacting through digital technologies level 3

Interacting through digital technologies level 5

Interacting through digital technologies level 7

Use of office applications

Available training resources:

Use of office applications level 3

Use of office applications level 5

Use of office applications level 7

Managing data, information and digital content

Available training resources:

Managing data, information and digital content level 4

Information and data literacy

Available training resources:

Information and data literacy level 3