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NTG TOOLKIT

Keeping track of rapidly changing skills needs and bridging skills gaps in order to cope with a world in constant flux are therefore major challenges for tourism businesses, education providers and governmental bodies; this involves not only the acquisition of new skills but also life-long education and continuous reskilling and upskilling. The NTG Skills gaps & future skills Toolkit is a comprehensive pack of tools created by the Next Tourism Generation Alliance.

 

The NTG Toolkit built around three skills sets, gives ideas, examples and tools on how to improve digital, green and social skills with the help of best practices, assessment methodologies and supporting tools focusing on the tourism subsectors Tour Operators and Travel Agents, Visitor Attractions, Destination Management, Accommodation Providers and F&B Operations.

 

The toolkit can be used by industry and education to form the basis for the next step in skills development for the European Tourism Sector.

SKILLS ASSESSMENT METHODOLOGY

 

The NTG Skills Assessment Methodology is a research-based, structural mechanism for the analysis of rapidly changing skills and skills needs in order to develop strategies for addressing skills gaps in the EU tourism sector. The Skills Assessment Methodology will support the tourism industry, education and training providers as well as government bodies to continuously and longitudinally identify, assess, and monitor skills needs in order to make strategic choices to eradicate skills gaps for a future-proof tourism industry in the EU.

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DESK RESEARCH TEMPLATE

 

The primary aim of the desk research is to identify and summarize existing knowledge on current tourism skills assessment, trends and developments as well as future needs regarding Digital and Sustainability Skills (the latter consisting of environmental management and social-cultural skills), from the perspective of the tourism industry (demand side) and from a selection of suppliers (universities, training companies, etc.)

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COMMUNICATION TO POTENTIAL RESEARCH PARTICIPANTS

 

This document provides a strategy on how to communicate/promote NTG and the survey to potential participants via email or a letter.

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SURVEY TEMPLATE

 

The start of the Tourism Skills Assessment in a country must begin with the current view on the tourism subsector, a complete look at what is driving the tourism subsectors from the current skills gaps and competencies that underpin the need for future skill sets, aiming to get an initial snapshot of how the (next generation) tourism professionals are functioning and the overall future perspective of a country fostered within the tourism sector. This can be done with the NTG Survey.

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INTERVIEW GUIDE

 

NTG Interview Guide for Semi-Structured Interviews on the Future of Digital, Environmental Management and Social Skills in Tourism. The purpose of this Interview guide is the identification of in-depth understanding and insights into the future of digital, green and social NTG skills from the perspective of (people working in) the tourism industry.

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INTERVIEW REPORT TEMPLATE

 

NTG Interview Report for the outcomes of the Semi-Structured Interviews on the Future of Digital, Environmental Management and Social Skills in Tourism. The purpose of this Interview guide is the identification of in-depth understanding and insights into the future of digital, green and social NTG skills from the perspective of (people working in) the tourism industry.

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