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Keeping track of rapidly changing skills needs and bridging skills gaps in order to cope with a world in constant flux are major challenges for tourism businesses, education providers and governmental bodies; this involves not only the acquisition of new skills but also life-long education and continuous re-skilling and up-skilling. The NTG Toolkit page is a comprehensive list of the packs of tools created by the Next Tourism Generation Alliance.


The NTG Toolkits are built around three skills sets, give ideas, examples and tools on how to improve digital, green and social skills with the help of best practices, assessment methodologies and supporting tools focusing on the tourism sub-sectors: Tour Operators and Travel Agents, Visitor Attractions, Destination Management, Accommodation Providers and F&B Operations.


The toolkits can be used by industry and education to form the basis for the next step in skills development for the European Tourism Sector.

Skills Assessment Methodology
CLICK HERE to read more and enter the Skills Assessment Methodology
Skills Matrix
CLICK HERE to read more and enter the Skills Assessment Methodology (note it will only work in Google Chrome)
Tourism Sector Skills Toolkit
CLICK HERE to read more and enter the Tourism Sector Skills Toolkit